Privacy Policy

Last Updated: June 10, 2026

Feel Natural LLC, operating as Feel Natural Wellness Center, respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage information submitted through our website, booking page, forms, SMS consent checkbox, phone calls, email communication, and appointment-related services.

1. Information We Collect

We may collect the following information when you contact us, book an appointment, complete a form, or communicate with our office:

• Full name
• Email address
• Phone number
• Appointment details
• Service selected
• Payment confirmation details
• SMS consent status
• IP address and submission date for consent records
• Information you choose to provide through forms or direct communication

We do not request or collect sensitive medical diagnosis information through SMS messages.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Send appointment confirmations and reminders
• Provide customer care and service updates
• Process advance payments or booking-related transactions
• Respond to questions or requests
• Send wellness information or occasional promotional offers only when you have opted in
• Maintain internal business and compliance records
• Improve our website, booking process, and customer service

3. SMS/Text Message Privacy

If you provide your mobile phone number and choose to opt in, Feel Natural Wellness Center may send you text messages related to appointment reminders, customer care, wellness information, schedule updates, and occasional promotional offers.

Message and data rates may apply. Message frequency varies. You may reply STOP to opt out at any time or HELP for help. Consent to receive SMS messages is not a condition of purchase.

4. No Sale or Sharing of Mobile Information

Feel Natural LLC does not sell, rent, trade, or share your mobile phone number, SMS opt-in consent, or text messaging consent data with third parties or affiliates for their marketing or promotional purposes.

Mobile information collected for SMS consent will only be used by Feel Natural Wellness Center and its service providers as needed to deliver requested communications, manage appointments, and operate our messaging program.

5. Service Providers

We may use trusted service providers to help operate our website, booking system, payment processing, email communication, SMS messaging, and customer support. These providers are only allowed to use your information as necessary to provide services to Feel Natural LLC.

6. Payment Information

Payments may be processed through secure third-party payment providers. Feel Natural LLC does not store full credit card numbers on its website or booking platform.

7. Cookies and Website Technology

Our website may use cookies, analytics tools, and similar technologies to improve user experience, website performance, and security. You may adjust your browser settings to block or delete cookies.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no internet transmission or electronic storage system is 100% secure.

9. Data Retention

We keep personal information only as long as needed for appointment management, customer service, legal compliance, accounting, security, and business records.

10. Your Choices

You may contact us to request updates, corrections, or removal of your personal information, subject to legal and business record requirements.

For SMS messages, you may opt out at any time by replying STOP. For help, reply HELP.

11. Third-Party Links

Our website may link to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.

12. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.